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Customer Care Simpex Steel Customer Care Number : +91-8320000810

Quality Policy

We seek and ensure highest level quality in our products and services.

Stainless Steel Hinges, SS Premium Hinges, Premium Door Hinges, Premium Window Hinges, Premium SS Cabinet Hinges, SS Hardware Fittings, Premium Hardware Fittings, Stainless Steel Hardware Fittings, Simplex Steel Rajkot, SS Hinges India, SS Hinges Gujarat, SS Hinges RajkotAs the product lines offered by company have grown, so has our quality control standards. New techniques and procedures, new instruments and controls have been added to assure the company’s reputation for quality keeps pace with the worlds growing technological sophistication. All operations are carried out in the factory itself to ensure proper quality control at all level. We continually update our facilities and operations to the highest quality standards. Regular audits maintain that level of excellence.

We will achieve this by:

  • Knowing who our Customers are and what they want - through open communication.
  • Understanding the requirements of our jobs and the systems that support us - through training and education.
  • Making continuous improvement a part of every day and every job - through the use of team participation and measurements.
  • Ensuring that our Policy and Procedure Manuals reflect what we actually do.
  • Remembering that we are here because of our Customers! Realizing our Customers are the reason we have our jobs, and that through on-time delivery of quality products at a fair market price is how we will keep them!
  • Helping each other to help ourselves!
  • Understanding how our jobs fit into the overall flow of work at SIMPEX STEEL.

Our Objectives

Our quality objectives are to furnish high quality products, on time, and at the lowest cost. The attainment of such objectives will lead to, customer satisfaction, enhanced proper performance at the application level, and ongoing improvements in process efficiency. Once an objective is achieved, it should be recognized and reset to stimulate further quality improvement. To reach our objectives, we will have to maintain a constant focus on quality with full dedication, commitment, and teamwork.

Our Vision

Our journey is Total Quality Management - fully satisfying our customers requirements through a process of continuous improvement. It's critical to understand that Total Quality Management is not a short term program. It's a long term commitment aimed at continuously improving the way we work, providing a safe work environment, managing our business processes, and supplier selection/retention. It is our goal to posture our company for market expansion, thereby providing improved job security and quality of life for all.

Quality First

It must be clearly understood that we'll not allow quality to take second place behind cost or schedule. All employees have the right to question their supervisor's decisions or actions if they feel that quality is being compromised!